While we all know about New Year’s resolutions, all the resolution-related research tells us that such goals don’t make much of a difference. Once most people get past January, the general adherence to a long list of resolutions is very small. That’s why my challenge...
Dear Dr. Graham: I’m struggling with a personnel problem. I’ve spent much of 2018 introducing an organizational culture change — a shift from top-down leadership with several layers of management to a flatter organization that relies on self-managing teams. I’m...
Dear Dr. Graham: I’m really excited about my recent promotion. I’ve waited and worked for it for a long time. The only problem is that I will now be managing my former peers, including “John,” who also interviewed for (and really wanted) my new managerial...
This is the second post of a two-part series on how to shut down gossip or negative talk in an organization. Last week I provided strategies for anyone seeking to shut down gossip at the source. This week I’m addressing how managers can address/prevent harmful...
Recently, I’ve worked with several clients who received vague negative feedback from colleagues. And these clients can’t for the life of them figure out what they’re doing wrong. After some investigation, we often discover the problem is rooted in...
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